PLEASE TAKE A MOMENT TO READ, BECAUSE THIS IS HOW WE ROLL!
24-HOUR CANCELLATION NOTICE
We have a 24-hour cancellation policy for all sessions & classes. We hold a spot for you and in exchange you give us a 24-hour notice, by email or phone. Otherwise, yes, you will be charged.
First time coming to our Studio? Please arrive at least 5 minutes before class start to fill our customer form first. Also, we would like to check your body alignment so we can start to know your body before the exercise start. You wouldn’t want to have 5 minutes wasted during your session, right?
We accept ash, debit BCA, Visa and Mastercard. (3% extra surcharge for credit cards)
All of our packages and class have different expiration. We will tell you at the beginning of purchase. We like to see our students regularly! Sorry, no refunds.
In Physique Bandung, you may find your bodies in precarious positions, so we recommend for your modesty and ours fitted, secure, comfortable, no-see through workout attire. Since your bodies often find themselves on our floor, we ask you to remove your outside shoes before entering the studio. Thank you in advance for your understanding.
We believe you can be separated from your phone, pager or other homing device. Please silence all such devices, otherwise we may ask for 20 extra push-ups. But of course we understand the occasional emergency phone call. Just kindly let us know before hand.
Please be mindful that students are working hard to focus and enter like a ninja.
We like to consider that our boutique studio is far cleaner than any gym you have ever set foot in, and we would like to keep it that way! We kindly ask you to clean your mat after every use an put away our equipment to where it belong. Thank you in advance.
P.S Although the studio is not responsible for lost of stolen items, please feel free to store your belongings in the locker or keep them with you.